Camille Lawrence

Are you looking for someone who can manage your business and teams effectively, provide excellent customer service and professional results, all while maintaining cost-effective operations? Then look no further - you've come to the right place!

My name is Camille. I'm a seasoned General Manager and Marketing Director with 20 years of business operations experience in the commercial real estate industry. I've managed multi-million dollar assets (retail shopping centres and office buildings), teams of over 30 people and have reported to key stakeholders and clients, all while ensuring my multi business unit portfolios ran like well-oiled machines. I thrive under pressure and understand the importance of well-written, error-free, reports and presentations. Clients want to know that you have their best interests in mind at all times and I go above and beyond to ensure you are putting your best foot forward. Sub-par work is not an option for me and definitely not for the clients I am working for.

Budgeting and financial analysis are also some of my key strengths. The ability to monitor financial operations and make key decisions which ensure the business continues to run smoothly, while maintaining cost-effective operations, is a struggle for some - but I excel at finding the right balance. My financial acumen can help to guide you in the right direction and my budgeting skills can help to give you a clear picture of what you want your financial operations to look like in the coming year or by year-end.

As a Marketing Director, I've found ways to leverage my marketing skills in conjunction with my operations skills to find multiple avenues to market a business brand while maintaining brand identity and reducing operating costs. Marketing and operations go hand-in-hand and my skills speak to that value. My experience with social media, email marketing, working with third party agencies and freelancers has allowed me to generate additional revenue streams, increase traffic and sales, while maintaining cost-effective operations...a win-win for any business.

As someone who has worked on the front lines with the public over the past twenty years, I understand the importance of impeccable customer service. I have personally conducted many customer service training sessions for my teams over the years and I can confidently say that my professionalism and customer service skills are beyond reproach. Being empathetic, humble, polite and listening to the feedback of your customers can take you a long way in business. And, whether I'm communicating in person, via email or on the telephone, you can ensure your client, colleague, or partner will leave the conversation satisfied and wanting to experience more.

Leading and mentoring are also my forte. An Operations Manager is only as good as their team and I firmly believe that you can gain the respect of your team members by rolling up your sleeves and getting in the trenches alongside with them. But, when the time comes, a firm and confident decision can be made, and you can ensure that my expertise and guidance will help to propel your business forward.

I look forward to the possibility of working with you!