Camille Esperanza Ocampo

CAMILLE ESPERANZA M. OCAMPO #43 Venice Street, Better Living Parañaque City Mobile No.: - / -- OBJECTIVE: To be a virtual assistant. SKILLS: Pleasant personality and can handle stressful situations Excellent communication skills in both English and Filipino (Tagalog) Experience in people-oriented jobs Health and Tourism – related education and training Good customer service skills with orientation of having a service mind. Team-oriented EDUCATIONAL BACKGROUND: -B.S. Tourism Management Lyceum of the Philippines University Muralla St., Intaramuros, Manila June 2006BS Nursing To October 20061st Year,1st Semester San Juan De Dios Educational Foundation, Inc- Roxas Boulevard, Pasay City -Secondary Marinduque National High School Isok, Boac, Marinduque - Elementary St. Mary’s College of Marinduque Ermita, Boac, Marinduque TRAININGS: ENGLISH COURSE (WINGS Institute of Global Careers, Inc) January 2011-February 2011 CABIN CREW TRAINING (Philippine Airlines) January 2015 – August 2015 EMPLOYMENT RECORD: MERCADO BUILDERS INC. May 1,2010 – January 10, 2011-Assistant Secretary (Answering telephone calls, filing documents, assisting clients and suppliers) CEBU PACIFIC AIR May 2011 – October 2011-Customer Service Agent (Assigned at the check in counter and boarding gates) October 2011 – February 2012-Operations Clerk (Answering telephone calls, filing documents, assisting clients and suppliers, handles the checking of the billing statements issued to Airport Services, as well as handling guests concerns and complaints) February 2012 – May 2014-Lead Customer Service Agent (Supervisory Position, Handling guest concerns and complaints, monitoring of flights, manpower monitoring, more exposed to decision making) May 2014-Ramp Agent (assigned to dispatch and arrive flights, supervising ground personnel who work near the aircraft, applies the loading given by the Load Controller, assigned to document all important details during the flight) PHILIPPINE AIRLINES August 15, 2015 – Present-Flight Attendant (our duty and priority is everyone’s safety while providing the best in-flight customer service) Personal Data: Age:31 Place of Birth:Boac, Marinduque, PHL Sex:Female Civil Status:Single Height:5'4” Weight:120 lbs. Citizenship:Filipino