Camille Dean

Over the past few years, I have acquired valuable customer service experience through contract and freelance positions as a work-from-home representative. In these roles, my responsibilities encompassed handling both inbound and outbound calls. I actively listened to customers to understand their concerns and utilized knowledge-based resources and company tools to achieve first-call resolution. Additionally, I effectively communicated these resolutions in a timely manner, meeting company metrics and standards. I take full responsibility for each customer issue, ensuring its completion from the moment I start working on it. I am confident in my ability to provide exceptional service and make a positive contribution to any organization's success.