Virtual Assistant
Appointment Setter
Sales Representative
Email Management
Lead Generation
Skip Tracing
Data Entry
Database Management
CUSTOMER SUPPORT
specializes Customer Satisfaction.
Well versed in written and oral communication.
Excellent customer service and professional skills.
DATA ENTRY and ANALYSIS
Keen to details and accuracy.
Rigorously and effectively examine large quantities of data and derive insights from these data sets.
TEAM LEADER
I was honed to lead, motivate, train, inspire and encourage people to attain a specific goal.
Problem solving ability
Ability to work under pressure in a target driven environment.
DEBT COLLECTOR (Customer Centric)
Dealt with Auto loan collections. Offered solutions to customer with past due accounts to bring account to current therefore increasing customer satisfaction.
Skip Tracing - 6 years background in doing skip trace using Lexis Nexis, Fast People Search, True People Search and Yellow Pages.
Customer Business Solutions trained and certified - integrating this powerful tool helps drill down and find ways to improve Utilization, Conversion (PTP%), Kept and $ Collect to improve collection skills.