Camille Beatrize Rivero
WORK EXPERIENCE
INSURANCE EXECUTIVE ASSISTANT
Stewart Group (Allstate Insurance) | 04/2024 to Current
Email management and administrative tasks
Taking messages and assisting my client’ general requests
Managing data and creating endorsements to assist the
customer service team
CONTACT INFO
Phone
-
Email-Address
12 Busuanga Street Tierra Nueva
Village Alabang Muntinlupa City
PROFESSIONAL SKILLS
Portfolio:
http://tinyurl.com/mrxsbjx9
Certificates:
https://tinyurl.com/2x4j37y9
Email Management
Calendar Management
Lead Generation
Customer support
Appointment Setting
Basic Graphic Design
Cold Calling
Administrative tasks
Customer Service
Hotel and Travel Management
Basic Video Editing
Excel Coding
Landpage/Funnel Design
SOFTWARE EXPERIENCE
Real Deal Follow up
Launch Control
Ring Central
Studenttrac
Salesforce
Zoho
Trello
Calendly
Worldspan
Redpartners
MS Applications/ Google suite
Capcut
Canva
Allstate Gateway and Eagent
Go High Level/System IO
GENERAL/ REAL ESTATE VIRTUAL ASSISTANT
Propel and Texas Housebuyers in REVAGLOBAL | 8/2021 11/2023
Email management, Lead management and prospecting,
Calendar management, Administrative tasks
Call intake, Appointment setting, Cold calling
Prechecking requirements, Managing data and creating
progressive reports
CHAT SUPPORT REPRESENTATIVE
Doordash at Teletech | 09/2020 - 08/2021
Providing order updates and assisting customers,
Processing refunds and cancellation, providing resolutions
and overall good customer service
Few inbound calls and outbound calls
PROPERTY/OPERATIONS EXECUTIVE
Reddoorz Philippines | 09/2019 - 03/2020
Auditing rooms and upholding company standards
Training colleagues and team members about general
hospitality standards and processes
Monitor and manage occupancy and bookings
ASST. GUEST EXPERIENCE MANAGER/ TRAVEL EXP.
CONSULTANT
Grand Luxury Hotels | 03/2018 - 08/2019
Provide guest satisfaction and compute room quotations
Coordinating with hotel partners for rates and benefits
Training new colleagues and guiding them,
Concierge tasks
RESERVATIONS & TICKETING AGENT
IASA INC | 07/ 2016 - 12/2016
Responsible for the booking and rebooking of tickets.
Assists passengers with itinerary and flight concerns, queries
and give resolutions to any booking issues
Compute necessary fees with regards to booking
EDUCATION
DE LA SALLE - COLLEGE OF SAINT BENILDE
May 2012 - March 2016
BS - Hotel, Restaurant and Institution Management
major in Tourism Management
REFERENCES
Shellam Berdin | Grand Luxury Hotels/ Guest
Experience Manager|--
Fae Reyes | Reddoorz Phil./ Property Manager |--
