French • English • Spanish | Remote Professional | Multilingual Support & Administration
Bonjour ! Hello! ¡Hola!
I’m a native French speaker, fluent in English and Spanish, based in Argentina since 2019. I bring several years of remote experience in customer support, administration, and virtual assistance, helping international companies offer smooth, multilingual service and support.
My professional journey began in 2019 as a Virtual Assistant and Sales Intern for a French company. Since then, I’ve built a strong background working across customer service, administration, and tech support — always in French, Spanish, and English.
- 2019 to 2021: Virtual Assistant & Sales Agent Intern – Remote support for a French company: email handling, client outreach, admin tasks (French/English)
- 2022 to July 2023: Customer Support Agent at Binance – Providing support to French-speaking users in the crypto/trading sector
- 2023: Administrative Agent at the French Consulate in Buenos Aires – Managing visa applications and consular documentation (French/Spanish)
- 2023 to Present: Multilingual Customer Support at SAP – Supporting Concur users in French, English, and Spanish, helping resolve technical and account-related issues
- Currently studying Digital Marketing and UI/UX Design – bringing strategy and user experience into my services
- Studied Law at the University of Buenos Aires – strengthening my communication, organization, and analytical skills
- Proficient in tools like Zendesk, Concur, Google Workspace, CRM platforms, and more
- Virtual assistance in French, English & Spanish (email, admin, scheduling)
- Bilingual/multilingual customer support via chat, email & ticketing platforms
- Client onboarding, documentation & satisfaction follow-up
- Light design & marketing support
- Organized, responsive & culturally adaptable support
Let’s work together to streamline your operations and elevate your client experience — with professional, trilingual service you can count on.