Calista  Ezuma

Calista Ezuma

$5/hr
Virtual Administrative Assistant | Admin & Operations Support
Reply rate:
100.0%
Availability:
Hourly ($/hour)
Location:
Awka, Anambra State, Nigeria
Experience:
5 years
About

I’m Calista Ezuma, a Certified Administrative Specialist who has assisted 15+ executives, startups, and teams across various industries, helping them save over 1,000 hours annually through streamlined administrative support and strategic project management.

I specialize in administrative coordination, and managing complex workflows. My expertise has saved clients over 30% in operational costs and boosted productivity by up to 50%.

Let me take care of the day-to-day tasks so you can focus on growing your business..👩‍💻👩‍💻

Why Client Choose Me: 

⚜️Save 30+ Hours Weekly: I excel at tasks like email management, calendar coordination, and follow-ups, ensuring seamless operations.

⚜️ Boost Efficiency by 40%: My attention to detail and use of tools like Trello, ClickUp, and Microsoft Office Suite optimize workflows for significant improvements.

⚜️Cost Savings of Up to 30%: By integrating Calendly to reduce scheduling conflicts, I streamlined meeting coordination, saving valuable time and reducing administrative costs for the team, which resulted in overall cost savings.

⚜️ On-Time Delivery: Delivered over 95% of reports, and project milestones ahead of deadlines.

⚜️ Client Retention Rate of 95%: Personalized service and exceptional communication create long-term partnerships.

View my Portfolio. Let’s discuss how i can simplify your Work. Send me a message!

Services I Provide:

✅ Administrative Support:

• Proficient in Calendar Management, Email organization, Appointment Scheduling, meeting Coordination, Data Entry, and File organization.

• Managed schedules, appointments, and optimized calendar coordination which improved efficiency by 30%.

• Increased file retrieval time by 25% through streamlined file and email organization.

✅ Customer Support & Communication

• Skilled in email writing, follow-Ups, customer query handling via email or chat, and supplier/customer communication.

• Maintained a 95% satisfaction rate by responding promptly to over 50 inquiries daily. 

• Resolve 30+ customer queries weekly with a 90% resolution rate.

✅ Social Media & Community Management 

• Proficient in Social media management and community management 

• Increased interactions by 20% through effective social media management. 

• Boosted participation by 15%, created positive and engaging environments through daily interaction and content sharing.

Reports & Presentations:

Designed professional reports and presentations, improving client satisfaction rates by 30%.

Ready to streamline your Business?

Click "Hire Now" or send me a message to explore how I can help you save time, reduce costs, and accelerate your business growth.

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