I have been working as a customer support and virtual assistant for 3 years under an Australian Fashion E-Commerce company. Along with customer support tasks I also wrote product descriptions and handled product uploading and listing. I am proficient in using customer support platforms such as Zendesk and Helpscout.
Fulfilled VA roles such as processing and handling customer's orders, refunding via Paypal/Stripe, troubleshooting issues with suppliers and contacting them for customer requests.
For product description samples, please private message me.