Bukola Adeniyi

As a seasoned Administrative Virtual Assistant and Customer Support with over 3 years of experience, I help businesses like yours deliver top-notch customer experiences and achieve project success. My unique blend of skills and expertise ensures that your customers' receive empathetic support, and your projects are managed efficiently.

What I Bring to the Table:

• Project Management expertise to drive projects forward and ensure timely completion.

• Excellent communication and interpersonal skills to foster strong customer relationships

• Multitasking and task management abilities to prioritize and deliver results.

• Collaboration and teamworking skills to identify opportunities and leverage resources.

• Proficiency in CRM, Appointment Setting, and Project Management software (e.g., Asana, Trello, MS Project) to streamline workflows and enhance productivity

• Lead generation and follow-up skills to drive business growth.

My Duties:

Administrative Virtual Assistant:

• Appointment Setting and Meeting Scheduling

• Email Management and Time Management

• Planning, Organizing, and Task Management

• Lead Generation and Proofreading/Editing.

Customer Support:

• Effective Phone, Chat, and Email Support

• Troubleshooting and Product Knowledge

• Customer Relationship Management and Empathy.

Project Management:

• Project Planning and Coordination

• Task Assignment and Progress Tracking

• Risk Management and Issue Resolution

• Team Collaboration and Communication.

About Me:

I'm a results-driven Administrative Virtual Assistant, Customer Support, and Project Manager dedicated to delivering exceptional results. I'm excited to join your team and elevate your customer experience and project outcomes to new heights.