Bryan Gregg Agustin

I have experience in working as a Customer service representative and Technical support representative for the biggest telecom company in the Philippines for nearly 3 years. Assisting there corporate accounts with there DSL and Phone. 

I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Throughout the years of my experience as a Customer Service representative I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as attentiveness, positive attitude, clarity, patience, calmness, time management, empathy, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.

I am a full-time freelancer and can work Australian, Europe or U.S. business hours. I have flexible time to offer.