Having years of experience in a call center industry providing support via email and phone and completed an intensive Virtual Assistant Training and years of experience in Administrative task and Customer Service, I have the skills to assist and availability to complete your required task in a conscientious manner so that you can maximize your time and productivity.
I can provide high-quality service in:
1. Customer Support
- Answer customers concern in a timely and in a professional manner.
2. E-commerce Store
- Create product title using Zik analytics
- Find profitable items from other sellers using Zik
- Manual and Bulk listing using yaballe, DSM tool, and Hydra Lister
- Process single and multiple order
- Handling return cases and refund
3. Email and Calendar Management
- Organized messages
- Applying email filters and automation
- Creating events and appointments in Google Calendar
4. Social Media Management
- Managing accounts in Facebook, Instagram, and Twitter
- Creating appealing graphics using Canva or Adobe Photoshop
- Scheduling post using Buffer, Hootsuite.
- Writing engaging captions and hashtag
- Create efficient Facebook Ads
5. Google Docs and Sheets
- Can create edit and customized docs based on your needs
- Make visual presentations and designs
6. Transcription
- can transcribe video/audio file to text
- can transcribe scanned documents to Microsoft file
7. Graphic Designer
- Meet with clients or the art director to determine the scope of a project
- Advise clients on strategies to reach a particular audience
- Determine the message the design should portray
- Create images that identify a product or convey a message
- Develop graphics for product illustrations, logos, mugs, shirts and many more
- Select colors, images, text style, and layout
- Present the design to clients or the art director
- Incorporate changes recommended by the clients into the final design
- Review designs for errors before printing or publishing them
I work on a flexible schedule and I am available for new projects anytime. delivering high-quality results is my top priority.
If you think we're a good fit, please don't hesitate to contact me I look forward to working with you and being part of your growing business.