Bruno Curado

Bruno Curado

$10/hr
Customer Support Agent
Reply rate:
35.29%
Availability:
Full-time (40 hrs/wk)
Age:
43 years old
Location:
Lisbon, Lisbon, Portugal
Experience:
6 years
BRUNO CURADO Experienced Manager About Me I am a results-oriented professional with experience in CRM and asset management, Dedicated to leading teams and optimizing processes for excellence in customer service. -Rua Jb9, Caldas Novas, BR Languages Native Portuguese Fluent English Advanced Spanish Expertise Management Skills Creativity Digital Marketing Negotiation Critical Thinking Leadership Experience Entrepeneur Portugal - Brasil 2022 Experienced entrepreneur with advanced skills in CRM and asset management. Working with SEO, Google and Meta Ads, as well as Digital Marketing, Social Media, and content creation. Coinsbase Customer Service Manager- As a Customer Service Manager, I led the team, optimizing the customer experience and implementing continuous improvements in processes. NNG, Global Infotainment Technologies Customer Support Representative December 2019 - April 2020 During my time at NNG, I provided technical support and customer service for infotainment solutions. I resolved software and hardware issues, always focusing on ensuring customer satisfaction. Education Instituto do Emprego e Formação de Évora Specialist Technician Course in Information Systems Technologies and Programming December 2020 - July 2021 Instituto do Emprego e Formação de Évora Vida Ativa Training in Communication and Digital Marketing December 2017 - July 2018 Skills Summary Team Work CRM & SaaS 90% 95%
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