Brittany Brown Fontenot

With over twenty years of experience spanning HR leadership, operations management, administration, and entrepreneurial ventures, I bring a blend of structure, strategy, and emotional intelligence to every role I step into. My career has been built around designing systems that work for people, optimizing processes, enhancing cross-functional communication, and leading end-to-end projects that drive organizational efficiency and success, especially within dynamic and remote work settings.

I’ve supported organizations across multiple industries and disciplines, providing document control for engineering teams, payroll processing, timekeeping, and administrative support for multi-site operations. My background also includes accounting functions such as AR/AP, invoicing, reconciliation, and project cost controls, as well as the start-up of new entities. I successfully launched a new business entity from the ground up, creating a full chart of accounts in QuickBooks Online, securing all required licenses, and implementing onboarding and operational processes that reduced setup errors by 50% and enabled the company to begin operations within 60 days.

I have also designed recruitment programs, scheduled and facilitated safety and compliance training sessions, and led onboarding and employee orientation. Over time, I have built a knack for making complex projects run smoothly and efficiently, while supporting project managers and executives with daily operations, cost tracking, and strategic planning.

Known for adaptability and proactive problem-solving, I keep teams aligned, projects moving, and communication flowing across platforms and time zones. I am skilled in managing confidential information, supporting teams and clients with exceptional service, and building trust among stakeholders at all levels.

I am also highly tech-savvy and quick to master new systems. My experience spans Microsoft Office Suite, SharePoint, OneDrive, Salesforce, ADP, SAP, SuccessFactors, Concur, Power BI, Smartsheet, QuickBooks, ServiceM8, Google Workspace, Zoom, Canva, Adobe, and more. Whatever tools your organization uses, I can learn them quickly and leverage them to improve productivity and outcomes.

Selected Achievements:

• Operational Efficiency: Reduced consumable use by 65% and man-hours by 30% through smarter processes.
• Accelerated Hiring: Implemented an AI tool that cut hiring time by 25% while enhancing candidate experience.
• Employee Onboarding: 50+ employees with a 95% retention rate over six months.
• Document Accuracy: Reduced discrepancies by 55% through streamlined workflows and detailed review.
• Operational Cost Reduction: Cut costs by 65% and man-hours by 30% within two months.

I am committed to delivering value through efficient administration, reliable project support, and a collaborative approach that fosters growth and operational excellence. Whether fractional, full-time, or project based, I’m ready to bring structure and heart to the next team I support