Britney Reid

I’m currently a customer sales and tech support representative, where I assist customers with both technical troubleshooting and product recommendations. I’m skilled at quickly identifying customer needs, solving issues, and helping them make informed purchasing decisions.

In my previous roles, I’ve developed strong communication and problem-solving skills, which allow me to explain technical solutions in a clear and friendly way, even to non-technical customers. One of my key achievements was increasing customer satisfaction scores by 15% over the past year by resolving complex issues efficiently.

I’m excited about this opportunity because it aligns perfectly with my passion for providing excellent customer service, and I’m eager to bring my problem-solving expertise and customer-focused approach to your team."