Brita Loppnow

BRITA LOPPNOW linkedin.com/in/britaloppnow ⬥ www.prosperhr.co - ⬥-______________________________________________________________________________________________________ CORE STRENGTHS Human Resources • SHRM-CP • Strategic Leadership • Organizational Development • HR Consulting Career Services • Coaching • Employee Relations • Training & Development Research & Analysis • Onboarding/Offboarding • HR Programs Management • Process & System Implementation Performance Management • Presentations • Communication Across All Functional Levels ______________________________________________________________________________________________________ EDUCATION M.B.A (Strategic Leadership & Organizational Behavior), Dominican University of California, San Rafael, CA SHRM-CP Certification, Society for Human Resource Management Certified Professional, active Certified Career and Life Coach (CLC), Life Purpose Institute, San Diego, CA Bachelor of Science, Environmental Studies, Saint Cloud State University, St. Cloud, MN Bachelor of Arts, Spanish, Saint Cloud State University, St. Cloud, MN ______________________________________________________________________________________________________ PROFESSIONAL EXPERIENCE Founder & Human Resources Consultant, Prosper HR LLC. Atlanta, GA (Sept 2018 to present) Summary: Responsible for providing fractional HR and HR outsourcing for small to midsize businesses mostly in start-ups and the tech sector. I build my clients’ entire Human Resources function from the ground up and design the HR function, so they can focus on their business. ● Design and implement onboarding processes and programs suitable and tailored to each company ● Select and manage all vendors including benefits administrators, HRIS, 401K, recruiting applicant tracking systems, payroll, and PEOs for leave administration ● Review and/or create an employee handbook for each organization bespoke to their specific needs and policies ● Recommend and select HR/People Ops initiatives and programs like paid time off, volunteer days, referral program, visa processes, performance management, and coaching/mentorship opportunities McKinsey and Company Career Services and HR Specialist, McKinsey and Company, Atlanta, GA (Oct 2019 to present) Summary: Responsible for managing and leading Career Services for over 40,000 global alumni in the McKinsey alumni community. Manage all Alumni Relations career services, oversee and lead the McKinsey Alumni Consulting Program, and act as an HR partner for alumni and internal HR teams ● Partner with global Human Resources colleagues, McKinsey Talent Network team, and other executive level management colleagues to provide insight and solutions to Alumni HR processes, onboarding/offboarding, Career Services alignment and other topics ● Oversee the entirety of Alumni Career Services and offerings such as the job board, job posting management and creation, candidate board, and corporate recruiter accounts ● Unite with firm Partners and other executives to encourage clients to utilize the career services offered within the alumni site and community ● Communicate with all alumni through email; create multiple quarterly Career Services newsletters sent to global alumni, corporate recruiters, and partners/associate partners of the Firm ● Support alumni with all HR questions, concerns or suggestions regarding benefits, retirement plans, employment verification, and etc.; act as a liaison between global alumni and HR colleagues ● Manage the McKinsey Alumni Consulting Program; a program dedicated to Alumni who perform internal projects for the firm as an external worker; oversee entire program and act key point person for program and liaison for external workers team Human Resources Generalist, McKinsey and Company, San Francisco, CA (Aug 2017 to Oct 2019) Summary: Managed several Human Resources programs across five West Coast Office locations and supported new HR initiatives; Responsible for being HR Generalist for 1500+ West Coast colleagues ● Partnered with Human Resources Managers and other management colleagues to provide insight and solutions to West Coast colleagues by answering and fielding their HR questions, requests, employee relations concerns ● Led and managed onboarding program and organize day-of logistics for up to 200 new and returning colleagues annually ● Oversaw and improved the relocation and mobility program for inbound and outbound West Coast transfers within cross-functional teams ● Coordinated and educated colleagues on various HR processes especially related to flexible working programs, leaves of absence types, and West Coast office policies Independent Human Resources Consultant People and Internal Operations Consultant, Marble Inc., San Francisco, CA (March 2017- Aug 2017) Summary: Researched best HR strategies and implemented HR/Payroll/Recruiting systems for start-up robotics company (~20 employees) ● Partnered with leaders and executives across the organization to deliver strong employee experiences, engagement, and best HR strategies for company growth ● Led, organized, and structured the recruiting team and processes. Implemented Greenhouse ATS for the Recruiting team and led all recruiting functions. Work cross-functionally with organizational leaders to ensure a cohesive and continues recruiting process ● Implemented people and business operational policies and procedures and partnered with external vendors to secure contracts for benefits and HR systems (Gusto, BambooHR, Zenefits) Human Resources Generalist Consultant, Travana, San Francisco, CA (June 2016-March 2017) Summary: Managed and developed all employee relations, engagement, recruiting, and human resources department to strategically plan for hyper-growth at an Online Travel Agency. Provided support to the newly hired VP of Human Resources. ● Implemented operational policies and benefits for all local, remote, and international employees such as the Employee Referral Programs, 401k plans, Commuter Benefits/FSA, Maternity & Paternity leaves, employee engagement and performance surveys, and onboarding/off-boarding procedures ● Partnered with leaders and executives across the organization to deliver strong employee experiences and engagement ● Managed and developed mid-size team of HR professionals and recruiters to create efficient working relationships ● Ensured HR operations and talent management policies and practices adhere to applicable laws and regulations, along with the values and mission of the organization Workplace Operations Manager, Thumbtack, San Francisco, CA (Jan. 2015 – June 2016) Summary: Responsible for all aspects of managing and improving office functions of a rapidly expanding technology company. Facilitated the growth of the San Francisco team from 70 to 185 employees. ● Acted as liaison between various teams: Events, Learning and Development, Total Rewards, Recruiting, IT ● Cultivated the Office Operations team by recruiting, selecting, orienting, and training new employees ● Contributed to office culture by accomplishing related results as needed related to company values, while helping to develop new results ● Planned company-wide team events, along with departmental events and guest speakers for +100 team members ● Maintained office efficiency by planning and implementing office systems and processes ● Created and implemented office policies by establishing standards and procedures and updated the existing ones ● Supported Office Operations Team's job results by coaching and counseling junior employees; managed Office Operations Front Desk Coordinators team (3 junior employees) Human Resources Coordinator, AgilOne, Inc., San Francisco, CA (May 2014 – Jan. 2015) Summary: Managed the office and facilitated the growth of an innovative tech startup that provides a predictive marketing cloud while contributing to and supporting two C-level executives. ● Executed the employee orientation program, improving the onboarding process, training and ensuring a smooth transition ● Performed and supervised all office functions including communications, database management, correspondence, budgets, minute taking and customer relations ● Managed HRIS (TriNet) and maintained employee benefits during open enrollment process, life changes, and new hire enrollment; Acted as Recruiting Coordinator throughout hiring process ● Served as the lead manager at weekly employee staff meetings that addressed status of on-going projects as well as new action items ● Partnered with management to resolve employee relation issues including investigations, disciplinary action and terminations Human Resources Coordinator and Executive Assistant, Educents, Inc., Oakland, CA (Dec 2013 – May 2014) Summary: Contributed to company growth by providing all levels of human resources and administrative support to the CEO and COO. Human Resources functions included: ● Utilized interpersonal and conflict resolution skills to properly address employee relations issues. Created an employee handbook to address employee concerns and questions ● Managed reference and background checks as well as processing new hire paperwork and working with an HRIS to administer new employee’s benefits and compensation ● Assisted the executive team in crafting learning and development programs that addressed employee performance issues ● Managed communications with clients and others; ensuring the highest standards of customer service; drafting and managing confidential correspondence; Planned and oversaw meetings, conferences and special events to ensure smooth functioning ADDITIONAL WORK EXPERIENCE Customer Support Representative, Groupon, Inc., Chicago, IL (Feb 2013 – Dec 2013) Activities & Events Program Coordinator, Mente Argentina Study Abroad Company, Buenos Aires, Argentina (Nov 2011 – Dec 2012) Latino Family Outreach Specialist, AmeriCorps CLEARCORPS, Saint Paul, MN (Oct 2010 – Oct 2011)