Briana Sanchez

Customer Service Professional and Communications student with over 2 years’ strong experience in performing high quality customer service and front office tasks such as providing high quality customer service scheduling/maintaining appointments, answering/returning phone calls adequately to promote customer growth, and supporting staff to resolve issues or complaints according to company’s policies within the retail and higher education industries. 

Posses strong knowledge of clerical office procedures, such as maintaining information confidential (personal records, data entries),and processing payment plans according to clients’ (copays, payments). Proficient in phone etiquette, computer software programs (practice management, Internet Browsers), and typing 55 words per minute. 

Fluent in English and Spanish.