Brian Okute

I am a versatile and results-oriented professional with proven experience across data analysis, customer service, virtual assistance, data entry, and digital marketing. Over the years, I’ve developed a strong reputation for being analytical, dependable, and highly adaptable — capable of thriving in both independent and team-driven environments. My strength lies in combining data-driven insights with creativity and customer understanding to improve performance, streamline operations, and support business growth.

1. Data Analysis & Reporting

I have hands-on experience in collecting, cleaning, and interpreting data using tools such as Microsoft Excel, Python, and SQL. I’m skilled at turning raw data into meaningful reports and visualizations that drive strategic decisions. I understand how to identify trends, measure key performance indicators, and present findings clearly to both technical and non-technical audiences. My goal is always to use data to solve real business problems and improve efficiency.

2. Customer Service & Relationship Management

As a Customer Care Executive, I’ve developed excellent communication and problem-solving skills. I’m experienced in handling customer inquiries, managing complaints, and ensuring positive customer experiences that build brand loyalty. I take pride in my empathy, patience, and professionalism — knowing that every interaction contributes to a company’s reputation and client trust.

3. Digital Marketing & Performance Optimization

I’m passionate about the digital space, especially Performance Marketing. I have experience running and optimizing campaigns across social media platforms, analyzing campaign data, and identifying opportunities for better engagement and conversions. I understand content creation, SEO basics, and digital branding — and I’m always learning new tools and strategies to stay ahead of market trends.

4. Virtual Assistance & Administrative Support

My background as a Virtual Assistant has strengthened my organizational and multitasking abilities. I’ve managed calendars, handled emails, coordinated meetings, and supported executives with day-to-day operations. I value confidentiality, accuracy, and efficiency — ensuring that tasks are completed promptly and professionally.

5. Data Entry & Information Management

With a strong attention to detail, I excel at managing large volumes of data with precision. I’m experienced in using spreadsheets, CRMs, and data management tools to ensure clean, accurate, and well-organized information that supports smooth business operations.

• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Proficiency in Excel, Power BI, Python (Pandas, Matplotlib), and digital tools
• Strategic thinking with a focus on results and quality
• Adaptability and a continuous learning mindset