Basic Personal Information
刘惠 (Brian Law)
Name
Male
Sex
Date of birth
Aug 4th.1991
Contacts
Skype
sdsfjhgkjhhi
Phone
-, +1 -
E-mail
-
LinkedIn
www.linkedin.com/in/brian-law-33259b16a
Education
Time
University
Major
Degree
Sep.2014 – Jun.2017
Shandong University of Science
and Technology
Mining Engineering
Master’s degree
Working Experience
Bamboo Stone Culture - Translator, Project Manager, Customer Support
Jun 2017 - Jan 2020
Translate books to be published (English and Japanese to Simplified Chinese).
Proofread and evaluate translations provided by other translators to ensure high-quality content.
Liaise closely with clients to keep abreast of their needs and changes in the business.
Collaborate with the other departments to monitor and follow up on the publication status.
· The standard book translation tasks were usually finished within 20 days, about 25% of the total project's
planned duration ahead of the expected deadline with timely revisions.
· Involved in managing and assisting with more than 30 publishing projects in total, 94% of which met the
publication deadlines or were completed before the deadlines.
Sach Tire Industrial Co., Ltd - Salesman, Customer Service, Virtual Assistant
Mar 2020 - Dec 2022
Identify, target, and liaise with various foreign potential clients in the tire sector.
Utilize various methods such as networking, email, and social media to generate new leads.
Record and compile data and information to maintain a working knowledge of customers and transactions.
Process customer inquiries and provide timely customer support to ensure optimal client satisfaction.
· Boosted views of the company's official website, official social media, and online store by 30% through
social media and email promotions, providing a 15% increase in the company's total annual sales.
· Received a customer satisfaction rate of over 95% for addressing and assisting with customer’s inquiries
according to the company's internal customer satisfaction survey.
Multiple translation companies - Freelance Translator
Jan 2023 - now
Freelance translator, responsible for the translation or transcription of medicine, IT, games, and books, etc.
· Nearly 4000,000 words of translation experience in the past nine years (full-time and part-time), mainly in
the field of web novels, medical, IT, technology, videos, games, and books.
Skills
Software skills: Proficient in MS Word, MS Excel, PowerPoint, etc for basical document processing.
Proficient in SDL Trados, MemoQ, and Wordfast for translation.
Proficient in Zoho Desk, Helpscout for customer support or project follow-up.
Language skills: Simplified Chinese (native), English (proficient), Japanese (advanced)
Soft Skills: Time Management, Project Management, Data Analysis, Searching, Assistance, Communication.
