Professional and tech-savvy Social Media Manager and customer support specialist with 3+ years of experience in providing exceptional administrative support and managing digital marketing and social media campaigns. Highly skilled in scheduling, project management, email handling, and customer service, as well as developing and executing social media strategies across multiple platforms including Instagram, Facebook, Tiktok, Pinterest and YouTube. Proven track record of boosting client engagement and increasing operational efficiency by streamlining processes. Adept at multitasking, problem-solving, and delivering high-quality work under tight deadlines. Proficient in using tools like Google Workspace, Hootsuite, Canva, Adobe Photoshop, Salesforce, Hubspot, and Google Analytics.