Brian Andrew Hall

Brian Hall Management Professional Contact information 15 Chestnut way, Alcombe, Minehead, UK, TA24 6EB -- Professional summary Management professional with over 24 years of extensive global experience in the entertainment and visitor attractions industry, specialising in innovation strategy and business development, including working closely with build & design teams. I Demonstrate a proven track record of leading cross-functional teams to drive strategic alignment and operational excellence, leveraging skills in project management and operations management. Committed to fostering a unified company vision and delivering exceptional customer experiences, contributing to measurable outcomes and future growth Employment history Operations Manager Xperience Unlimited, United Kingdom — Nov 2023 - Present Overseen teams working within the UK & abroad to ensure strategic plans, maximised through cross functional business and departments. Oversee daily operations, enhancing efficiency and productivity across departments. Implemented cost-saving measures, achieving measurable financial improvements. Streamlined processes, leading to significant reductions in operational delays. Facilitated cross-departmental collaboration, fostering a cohesive work environment. Analysed operational data to identify trends, driving strategic decision-making. Development Manager Branded Build, United Kingdom — Jan 2020 - Jan 2024 Working with a globally recognised brand to ensure brand standards & cross company calibration during large scales fit-outs. Led leadership workshops, boosting team performance and morale, enhancing management skills. Directed cross-functional teams, optimizing project delivery and elevating client satisfaction. Executed strategic initiatives, expanding market presence and increasing revenue significantly. Refined processes, improving workflow efficiency and reducing project turnaround time. Cultivated partnerships, fostering collaboration and expanding business opportunities. Project Manager Paragon Creative PLC, York — Jan 2019 - Dec 2019 Managed build & design project delivery for attractions in Russia and Dubai, enhancing operational efficiency. • Coordinated cross-functional teams, ensuring timely project completion and client satisfaction. • Utilized project management tools to track progress, achieving measurable project outcomes. • Resolved logistical challenges, improving project timelines and resource allocation. • Facilitated communication between stakeholders, fostering a collaborative project environment. • Analysed project risks and developed mitigation strategies, reducing potential delays and ensuring project success. Operations Manager Styles Ice Cream Ltd, Somerset — Feb 2017 - Dec 2018 Managed large scale retail events across UK, enhancing operational efficiency and client satisfaction. • Coordinated major shows, ensuring seamless execution and increased attendee engagement. • Streamlined project setups, resulting in improved resource allocation and cost efficiency. • Implemented strategic solutions, driving successful event outcomes and client retention. • Orchestrated event setups, achieving smooth operational flows and enhancing customer experiences at prominent shows. • Maintained precise schedules and vendor contracts to uphold high standards and ensure flawless event execution. Resort Amusement Manager Playnation Ltd, Butlins, Minehead — Jan 2012 - Oct 2016 Managed multiple family entertainment centers & arcades boosting visitor engagement and satisfaction at UK's top family attraction. • Enhanced operational efficiency leading to notable revenue growth across all locations. • Led team ensuring seamless operations fostering collaborative, productive environment. • Streamlined arcade processes to boost efficiency, resulting in noticeable improvements in operational flow and customer engagement. • Orchestrated team efforts to optimize arcade layout, fostering a dynamic environment that increased visitor interaction and enjoyment. • Maintained comprehensive oversight of arcade performance metrics, ensuring financial accuracy and adherence to corporate standards. Games & Fairground Attraction Manager Butlins, Bourne Leisure Ltd, Butlins, Minehead — Mar 2008 - Dec 2011 Managed fairground operations, boosting visitor satisfaction through strategic improvements. • Analyzed daily attendance data to optimize staffing levels, leading to improved operational efficiency and reduced wait times. • Implemented safety protocols that minimized incidents, ensuring a secure and enjoyable experience for guests. • Developed engaging game strategies, increasing customer participation and driving noticeable revenue growth. • Eagerly engaged with guests, creating memorable experiences and strengthening customer loyalty. • Pioneered new attraction layouts, enhancing visitor flow and contributing to a more enjoyable guest experience. Production Manager Universal Shows & Entertainment Ltd, Dubai, UAE — Jan 2002 - Dec 2007 Managed global live entertainment setups, enhancing audience engagement and operational efficiency. • Coordinated international events, achieving seamless execution and high attendee satisfaction. • Led diverse teams in UAE, fostering collaboration and delivering complex projects on schedule. • Pioneered new production workflows, ensuring seamless execution of global live events and enhancing audience engagement. • Orchestrated cross-functional teams for complex productions, achieving consistent on-time delivery and exceeding client expectations. • Fostered collaboration among international teams, promoting cultural diversity and strengthening global operational efficiency. Soccer Camp Director Challenger Sports, Dallas, Colorado, California — May 1998 - Jan 2002 Fostered a positive learning environment, enhancing team cohesion and encouraging camper engagement throughout the soccer program. • Implemented structured training sessions, leading to noticeable improvements in player skills and overall camp performance. • Coordinated with coaches and parents to ensure effective communication, resulting in heightened satisfaction and trust in the program. • Developed age-appropriate training modules that catered to diverse skill levels, promoting inclusivity and maximizing participant growth. • Evaluated camper progress through assessments, enabling tailored coaching strategies that drove substantial improvements in individual performance. • Enhanced camper retention by developing engaging programs, resulting in increased enrollment for consecutive seasons. Education West Somerset college — Sep 1994 - Sep 1997 Maths • English • P.E • Science • French Courses GNVQ Leisure & Tourism Somerset College of Arts & Tech Santander Leadership Academy Skills Project Management Operations Management Customer Service Event Management Retail Operations Entertainment Production Team Leadership Venue Management Business Development Innovation Strategy Hobbies Football, Boxing, Jiu-jitsu, Hiking, Travel Additional information Certifications B-TEC Customer Service Personal Training Nutrition Precision Training Disciplinary & Investigation HR Gambling Commission Trainer PBA Intermediate MS Excel CPD: Gamification CPD: How Do You Approach Match Day CPD: Kick-Start Your Coaching Philosophy Talent ID Qualification Introduction to Talent Identification in Football Safeguarding For All Sudden Cardiac Arrest Concussion Guidelines course Respect for Coaches Equality and Diversity Course for Match Officials