Dynamic and results-driven customer service and management professional with extensive experience in leading high-performing teams and delivering exceptional customer experiences across diverse industries. Skilled in optimizing service operations, resolving complex customer issues, and driving continuous improvement. With a proven track record of managing customer relations in international markets, I bring a global perspective to problem-solving and team leadership. Adept at navigating cultural differences and adapting strategies to meet the needs of a wide range of clients and stakeholders worldwide. Passionate about fostering a customer-centric environment, empowering teams, and enhancing customer loyalty, all while aligning service strategies with business objectives for measurable success.