BRENDA LYN M. DANTES
Door 2 Baguio Apt., Purok 15 Panacan Relocation
Panacan, Davao City
Cell No.:- | Tel No. :--
WORK EXPERIENCE
Jan 16, 2012 – Mar 16, 2017Subject Matter Expert - Lenovo Warranty Support
Sutherland Global Services
8th Fl Harvester Bldg
P. Tuazon Blvd corner 7th Ave., Cubao City
Jan 2009 – Jan 2012Infosys BPO Ltd
3rd Flr., Market! Market!
Fort Bonifacio, Taguig City
Nov 2010 – Jan 2012Technical Support Representative - AT&T U-Verse Tier 1
Aug 2009 – Nov 2010 Customer Service Representative - AT&T U-Verse OMC
Jan 2009 – Aug 2009 Sales Representative - Yahoo!Small Business
Sept 2008 – Dec 2008Technical Support Representative – Verizon Teleperformance, Inc
Tektite Bldg, Ortigas Center
Pasig City
Jun 2006 – Sept 2008Technical Support Representative – Dish Network
Ventus, Inc - ePLDT
Libertad St., Mandaluyong City
SKILLS / PROFICIENCY Fluent in English communication – oral and written
Computer Literate
EDUCATIONAL BACKGROUND
Elementary: John Bosco School, Supervised by De La Salle Brothers - 1995
High School: John Bosco School, Supervised by De La Salle Brothers - 1999
College: Ateneo de Davao University - March 22, 2003
Degree: Bachelor of Science in Commerce Major in Management-Accounting
ACHIEVEMENTSCareer Service Professional Exam - Passed with general rating of 83.51% last May 7, 2003 at the CSC Regional Office, Davao City