Brenda Balisi

Brenda Balisi Bgy. 5 Poblacion, Igbaras, Iloilo Mobile:- Email:-PROFILE: Age: 38 Religion: Roman Catholic Civil Status: Married Date of Birth: January 02, 1983 : Skills and Attributes Interpersonal Confident and skilled in handling clients in a professional way and meet satisfaction on their end Sales and customer service experience Recovery and reschedule experience Efficiently solving and address issues in a timely manner Fast learning and hard working Convince the customer and meet the sales target Personal management Initiative and ability to take responsibility, make decisions and achieve good results shown in current work Planning, organising and time management demonstrated in project management and working while studying Pays attention to detail Experience in customer service, customer problem solving Communication Strong level of verbal and written communication skills, demonstrated in employment and successful tertiary study Marketing and Sales Dedicated to work in challenging environment Meet targets Dedicated to customer service Practical Administrative skills and experience developed in employment Physically active, healthy and fit Employment History 2019- up to present Chat Support, Inspiro Relia-Iloilo Receive and promptly respond to customer queries providing real-time support learning and remain updated with the new campaigns and promotions offered by the online platform handling live chats and email, solving problems and troubleshoot 2017 - 2018 Online Marketing staff , Al Shamal Cleaning Services- United Arab emirates handled staffs in designated working areas arranging schedules accordingly manage clients and arranging appointments to the clients giving solutions on problems encountered at work - Autoloan Account Specialist Unionbank of the Philippines Handled Credits and Collections Department Involved in wider company decision making, including interest rates and Auto Loans approval decisions Filing cancellation letters for overdue and past due accounts Handled all recovery and customer service related to leasing and loans Handled decisions in arranging delinquent accounts -, Credit Card Account Specialists, CIBI information Center Handled waving of Annual Fees and Charges of selected banks Handled all documentation including computation of interest rates and charges of purchases on the account Skip Tracing for possible contacts for accounts under recovery and restructuring procedures -, Management Trainee, Foodlink Group of Companies, Philippines Handled reception areas, dining rooms, and kitchen and ensure that patrons receive great food and excellent customer service Ensures effective leadership technique Handled documentations and financial reporting, quality control and team building Education and Qualifications Bachelor of Science in Psychology, University of Iloilo, Philippines (Undergraduate) Hotel and Restaurant Servicing Course 2004 Personal interests/activities A former band vocalist with R&B and mellow classic song genre Loves cooking and explore food galleries I DO HEREBY DECLARE THAT THE ABOVE PARTICULARS FURNISHED BY ME ARE TRUE AND ACCURATE TO THE BEST OF MY KNOWLEDGE. Brenda Balisi