Brenda Balisi

I am Brenda Balisi. Studied Bachelor of Science in Psychology.Been working as Chat Support for more than 5 years accumulative in different companies. Knows how to handle customers and deescalate concerns if possible. Handle customers in most efficient way. Knows how to manage my time for low handling time. Responsible and courteous to customers for them to gain trust to the company. Providing high quality resolutions by learning company's profile and to work with less supervision efficiently.

Tools I am familiar with:

• Salesforce

•Google documents

•Google Spreadsheet

•Email