Braven Dimaculangan

Braven Dimaculangan Chief Content Officer- Calamba, Laguna - SUMMARY I am a home-based Virtual Assistant, Customer Support, Social Media Manager, and Content Writer. Experienced in working in eCommerce websites, digital marketing agency, customer service, and content creation. CAREER JUN 2021 PRESENT Q&T Digital Marketing Agency CHIEF CONTENT OFFICER Creating SEO-optimized content for websites, blogs, and graphics. Generating SEO keywords Making FB Ad Copy Managing Social Media Accounts of clients. Creating graphics and editing pictures for SMM Responding to daily queries of customers MAR 2021 - JUN GENERAL VIRTUAL ASSISTANT 2021 Processing orders, refunds, and returns from purifyou, LLC different eCommerce merchants/channels. Responding daily to customer service inquiries with respect and sincerity. Content writing such as blogging, product descriptions and social media posts. Other general and administrative tasks. 2020 - 2021 ASD Pipeplast Supply & Services Inc. SALES ENGINEER Deliver quality service to customer through email and call support. Identifies current and future customer service requirements. Establishes new accounts by identifying potential customers. Prepares sales engineering report. 2019 Shell Philippines Exploration B.V INTERN Conducts material inspection and inventory. Organize and input data for the materials. Update the system data. EDUCATION 2020 Bachelor of Science in Petroleum Engineering TECHNICAL SKILLS BATANGAS STATE UNIVERSITY SPES Member,- Class Representative, 2016 Slack | Trello | Canva | Zoom | Skype | Google Meet | Power Director | Google Drive | Google Docs | MS Office | Helium10 | Hootsuite | Sendible | Leads Gorilla | Ubersuggest | Facebook Ads and Campaigns