Brandon Castaneda

BRANDON JIMENEZ BILINGUAL CONSULTANT | TECH SUPPORT & ENGLISH COACH ABOUT ME I am a proactive, organized, and responsible person, with good interpersonal relationships. I always have the best disposition to carry out my duties. I am looking for a challenging job position. WORK EXPERIENCE POINT OF CONTACT FOUNDEVER EL SALVADOR- Handling customer inquiries related to Sony products, such as troubleshooting technical issues, warranty claims, and product usage guidance. Escalating complex cases to higher-tier support or specialized departments when necessary. Providing product recommendations and assisting with CONTACT INFORMATION purchases or repairs. Phone number: and professionally. Email: 📞 - -Adress: 📍 Col. Las Pampitas, Polígono 33, Casa 5, Aguilares, San Salvador Ensuring customer satisfaction by resolving concerns efficiently Coordinating with internal teams to streamline support processes and improve service quality. VICE PRINCIPAL SUPER CLASS AGUILARES- Curriculum Development – Ensuring that English courses align with educational standards and student needs. Teacher Support & Training – Providing professional development EDUCACIÓN opportunities and mentoring educators. Student Discipline & Engagement – Managing student behavior policies and fostering a positive learning environment. Administrative Duties – Assisting the principal with operational tasks, scheduling, and resource allocation. C.F.P. RICALDONE Technologies of Information and Communication (Bilingual Administrative Assistant ) 2012 Strategic Planning – Contributing to the academy’s growth, partnerships, and overall vision. ENGLISH COACH PRIVATE ENGLISH COACH ( 5 YEARS) Customized Learning Plans – Adapting lessons to the student's goals, whether for business, travel, or academic purposes. Real-Time Feedback – Providing immediate corrections on pronunciation, UNIVERSIDAD PEDAGOGICA Educational Degree in English 1 year (2018) grammar, and fluency. Motivation & Confidence Building – Helping students overcome fear of speaking and encouraging consistent practice. Flexible Teaching Methods – Using interactive exercises, conversation-based learning, and practical scenarios. Progress Tracking – Monitoring improvement and adjusting strategies accordingly.