Bramwel Robinson

Bramwel Robinson

$5/hr
Virtual Assistant and Customer Service Representative
Reply rate:
35.85%
Availability:
Hourly ($/hour)
Location:
Nairobi, East Africa, Kenya
Experience:
2 years
About

I am an experienced virtual assistant and Customer Service Representative with about 2 years working in the field. I have spent the past 2 years working for Sharp Detail located in Washington DC, and had great experience. I have also worked as a Cold caller and Appointment setter at Forget Me Never Media in San Francisco. I possess exemplary written and verbal communication skills, which have been honed through the composition of comprehensive reports, research papers, extensive reading, and engaging presentations. I am adept at conveying complex concepts clearly and understandably, which customers and other employees can easily comprehend. Furthermore, my proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint, allows me to effectively utilize various tools to enhance customer service interactions. Additionally, I thrive in fast-paced environments and understand that every interaction is an opportunity to make a positive impact. This, together with being reliable, honest, hardworking, and open to learning new things, help me adapt quickly to a new environment and meet the necessary requirements.

I am also detail-oriented, have strong problem-solving skills, and thrive in fast-paced environments. I am well-versed in organizing and prioritizing tasks, allowing me to efficiently and proficiently address customer inquiries and resolve issues. I am highly motivated and readily adaptable to virtual work environments, possessing the necessary technological infrastructure to ensure seamless communication and productivity.

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