Bozhica Ackova Markovski

RADOVISH, NORTH MACEDONIA, 2420 (-- BOZHICA ACKOVA MARKOVSKI Sales professional PROFILE I graduated from a general-educational secondary school. I am a passionate, driven, and motivated sales professional that consistently meets and exceeds targets and KPIs. I’m an effective communicator who is hard-working, adaptive in fast-paced environments, can work in teams or on his own, and loves to keep my workflow organized. A critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards and is calm in stressful situations with well-developed social skills. SKILLS B2C, B2B, Marketing Strategy, Market Research, Unique Selling Proposition (USP) Inbound/Outbound Prospecting, Customer Service, Cold Calling, Cold Email, Marketing, Email Campaigns, Negotiation, Sales Proposals, CRM software, Salesforce, HubSpot, Zoho, Apollo.io, LinkedIn Sales Navigator, SalesQL, Marketing Automation, Content Marketing, Affiliate Marketing, Google Analytics, Google Trends, Asana, Adobe, Foxit software, Slack, Notion, Canva, Office 365, LibreOffice, Google Workspace, Zoom, TeamViewer, Freshdesk, Anydesk, Zendesk. EXPERIENCE SaaSBoost.io, Remote — SaaS Business Development Representative SEPTEMBER 2022 - MARCH 2023 ● B2B - Generated and verified leads that fit the ICP/IPP/Buyer Persona via LinkedIn Sales Navigator, Apollo.io. ● Reached out to over 200 ICP/IPP leads daily via email, and LinkedIn, crafting compelling email copies, sequences and text messages to conduct inbound, outbound email, and InMail outreach. ● Utilized CRM tools like HubSpot and Apollo.io to send email sequences, build a pipeline and conduct A/B testing on emails based on deliverability, open rate, reply rate and conversion rate to ensure a smooth email process, and meet and exceed KPIs and sales targets based on appointments and sales. ● Scheduled demos and presentations for potential customers, and crafted marketing proposals with Adobe and Foxit software and used Notion to plan and manage projects. PK4 Tech, Remote — Sr. SaaS Business Development Representative AUGUST 2022 - FEBRUARY 2023 ● Salesforce time tracker software - using Apollo.io to create new B2B opportunities and identify potential clients. ● ● Developing various marketing strategies to promote specific products or services to specific target markets, creating reports in Asana and Notion, tracking sales activity with Salesforce. Using Canva to create presentations that explain products or services to potential clients, creating sales proposals that match the needs of the clients to secure new business deals. Azure Blue Marketing, Remote — Sr. Sales and Marketing Consultant DECEMBER 2021 - JUNE 2022 ● ● ● B2B sales - assisting in ongoing advertising, email, email marketing campaigns and sequences, doing lead generation, market research and crafting compelling copies for potential customers. Scheduled demos and presentations, and crafted proposals for potential and existing customers based on their needs, demands and budget. Tracked and managed ongoing sales activities in Hubspot, assisting with internal SEO Experts, and built a pipeline in the CRM to ensure meeting and exceeding KPIs and sales targets based on appointments and sales. Kaboshon EU — Business Development Representative NOVEMBER 2020 - DECEMBER 2021 ● ● ● B2C/B2B - Identified qualified customers via Inbound and Outbound calls, doing market research and evaluating trends. Managed sales cycles and provided product information and presentation, with Microsoft Dynamics CRM, Outlook 365 and PowerPoint. Meeting and over-achieving targets and selling quotes and preparing sales reports. Hotel & Spa - White Stone — Customer Service Representative JUNE 2016 - FEBRUARY 2020 ● ● Receiving and placing telephone calls, using Zendesk for maintaining and resolving customer relationships and complaints by answering questions and concerns with speed and professionalism. Data entry, managing database records, drafting status reports on customer service issues. ACTIVITIES AND INTERESTS • Theater • Movies • Music • Art • Hiking • Travel EDUCATION SOU Kosta Susinov, Radovish — Gymnasium Diploma SEPTEMBER, 2011 - MAY, 2015 LANGUAGES English - Fluent, Italian - Basic, Spanish - Basic.