Bonnie Faye Galicia

Versatile HR Leader & Chief of Staff | Strategic Operations & People Management 

Accomplished HR professional with extensive leadership experience across diverse roles including Chief of Staff, HR Manager, HR Training Manager, and HR Head. Proven ability to support C-level executives and drive cross-functional initiatives across multiple organizations. Expert in managing HR operations, facilitating high-level communication, overseeing compliance, and handling sensitive employee matters with discretion and strategic foresight. Key strengths include the development of HR policies and procedures, leading performance metrics analysis, managing health insurance programs, and optimizing both internal and external communications. Known for designing impactful training programs, onboarding strategies, and leadership development initiatives that elevate team capabilities and support organizational goals. Notable achievements: Developed SOPs and HR templates for multiple businesses, improving consistency and efficiency. Successfully trained and coached HR professionals, including five batches of HR VAs. Spearheaded employee engagement initiatives and wellness programs like online yoga and meditation. Managed HR operations for seven BPO sites, supporting 300+ employees. Partnered with executive leadership to solve cross-departmental challenges and streamline processes. A results-driven, people-centered leader with a passion for empowering teams, aligning HR strategy with business objectives, and fostering continuous improvement.