BLESSING SITOBONG UMOREN
11 Adedeji Adekola Street, Lekki, Lagos
Email:-, Tel:-
SUMMARY
I am a competent, organized and detail-oriented executive assistant, with experience working in the financial and
technology industries. I have developed excellent management and interpersonal skills while working in busy
commercial environments and am able to deploy my transferrable skills towards the overall growth of the
organization.
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SKILLS/COMPETENCE
Social Media Management.
Calendar/schedule management.
Email marketing.
Project Management.
Effective communication/Negotiation skills.
Proficiency in CRM tools (Zoho, Sales force)
Proficiency in Microsoft office suite and Gsuite
Active listening and confidentiality skills.
Good collaborative/ interpersonal skills.
Quantitative and Analytical skills.
PROFESSIONAL EXPERIENCE
Executive Assistant II at Optiva Capital Partners, 10/2022 - 06/2024
• Supported senior executives by managing calendars, scheduling meetings, and coordinating travel
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arrangements.
Prepared and edited correspondence, presentations, and reports using MS Office and Google
Workspace.
Organized and executed internal and external meetings, including logistics, agendas, and minutes.
Conducted research, compiled data, and prepared documents for meetings and presentations.
Managed confidential information with discretion and handled sensitive matters with professionalism.
Coordinated office events, team-building activities, and special projects to enhance company culture
and efficiency.
Liaised with clients, vendors, and stakeholders to ensure smooth communication and operations.
Relationship Manager. Optiva Capital Partners. Lagos.
05/2022- 10/2022
• Identified potential clients and screened leads for follow-up, effectively expanding the client base.
• Drafted newsletters and developed ideas for internal communications and events to enhance company
engagement.
• Created ad campaigns promoting the company's products, services, and special offers, increasing
brand awareness.
• Collated and managed sensitive client documents, ensuring confidentiality and data integrity.
• Engaged clients in discussions about product offerings for global investment opportunities, enhancing
client engagement.
• Retrieved and collated client information into the company’s database, ensuring accurate and up-to-date
records.
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Social Media Manager. Minerva Technologies (Vpay) Lagos.
11/2021 -04/2022
Developed and maintained an engaging content calendar, ensuring a consistent online presence across all
social media platforms.
Drafted cost-effective budgets for paid ads, strategically generating leads and achieving high sales conversion
rates.
Developed and executed email marketing campaigns to engage current customers and attract new ones.
Managed email lists, ensuring data integrity and effective segmentation
Created and tested email templates to optimize performance and engagement.
Analyzed campaign performance and recommended improvements based on data insight.
Prepared monthly reports and tracked ad variations to determine top performers using CRM tools.
Collaborated with design and content teams to create compelling email content and ensure consistent brand
messaging across all digital platforms.
Fostered community engagement and managed interactions across all social platforms, enhancing brand
loyalty and customer satisfaction.
Customer Support. Minerva Technologies (VPay) Lagos.
06/2021-11/2021
Provided timely response to customer enquiries and queries through calls, chats and emails in a timely and
professional manner.
Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and
resolving peculiar concerns.
Updated account/ KYC information to maintain customer records.
Utilized customer service software to manage interactions and track customer satisfaction.
Sales Executive. Opera Ads Digital Services, Lagos.
04/2019-03/2020
Acted as the primary liaison between ad sales and content production on assigned platforms to proactive
advertising campaigns.
Utilized strong communication and interpersonal skills to identify and secure potential clients through cold
calling, emailing, and direct meetings.
Successfully conveyed product benefits to prospects, effectively closing deals over the phone.
Demonstrated strong influencing and negotiation skills, achieving a 40% conversion rate from contacted
clients and significantly increasing revenue.
Collaborated with account executives and creatives, leveraging goal-oriented and team-player attributes to
develop compelling ad campaigns that met clients’ objectives.
Project Assistant Manager. Abelinis Nigeria Limited.
11/2017-02/2019
Created compelling project brief presentations using PowerPoint and modern design techniques.
Utilized quantitative and analytical skills to plan and develop cost-effective project budgets.
Demonstrated leadership and management abilities by coordinating sales activities across 3 regions for the Guinness
bike expansion scheme involving 45 bikes.
Compiled daily and weekly sales and stock inventory reports from the field team. • Anticipated, identified, and
developed solutions for potential project challenges.
EDUCATIONAL BACKGROUND
• NYSC. Akesan Royal Schools, Ado-odo Ota, Ogun State.
• B.Sc. (ED) Physics. University of Uyo, Akwa-Ibom-state.
• West African Examination Council. Ikeja Senior Secondary School, Lagos.
TRAINING/PROFESSIONAL CERTIFICATION
11/2016-11/2017
01/2009-07/2014
09/2005-06/2008
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Professional Executive Virtual assistant Certification. ALX
Meta social media marketing professional certificate. Coursera.
Fundamentals of digital marketing. Google Digital Skills for Africa.
Advanced excel and data analysis. Lead leap consult Africa.
Project Management Course I&II. Novelle Centre. Lagos.
06/2022
08/2021
10/2019
04/2019
01/2018
INTEREST
• Research and development
• Travel
• Sports
REFERENCE: Available on request
