Blessing Umoren

Blessing Umoren

$10/hr
Virtual assistant and administrative support
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lekki, Lagos, Nigeria
Experience:
7 years
BLESSING SITOBONG UMOREN 11 Adedeji Adekola Street, Lekki, Lagos Email:-, Tel:- SUMMARY I am a competent, organized and detail-oriented executive assistant, with experience working in the financial and technology industries. I have developed excellent management and interpersonal skills while working in busy commercial environments and am able to deploy my transferrable skills towards the overall growth of the organization. • • • • • • • • • • SKILLS/COMPETENCE Social Media Management. Calendar/schedule management. Email marketing. Project Management. Effective communication/Negotiation skills. Proficiency in CRM tools (Zoho, Sales force) Proficiency in Microsoft office suite and Gsuite Active listening and confidentiality skills. Good collaborative/ interpersonal skills. Quantitative and Analytical skills. PROFESSIONAL EXPERIENCE Executive Assistant II at Optiva Capital Partners, 10/2022 - 06/2024 • Supported senior executives by managing calendars, scheduling meetings, and coordinating travel • • • • • • arrangements. Prepared and edited correspondence, presentations, and reports using MS Office and Google Workspace. Organized and executed internal and external meetings, including logistics, agendas, and minutes. Conducted research, compiled data, and prepared documents for meetings and presentations. Managed confidential information with discretion and handled sensitive matters with professionalism. Coordinated office events, team-building activities, and special projects to enhance company culture and efficiency. Liaised with clients, vendors, and stakeholders to ensure smooth communication and operations. Relationship Manager. Optiva Capital Partners. Lagos. 05/2022- 10/2022 • Identified potential clients and screened leads for follow-up, effectively expanding the client base. • Drafted newsletters and developed ideas for internal communications and events to enhance company engagement. • Created ad campaigns promoting the company's products, services, and special offers, increasing brand awareness. • Collated and managed sensitive client documents, ensuring confidentiality and data integrity. • Engaged clients in discussions about product offerings for global investment opportunities, enhancing client engagement. • Retrieved and collated client information into the company’s database, ensuring accurate and up-to-date records. • • • • • • • • • • • • • • • • • • • • • • Social Media Manager. Minerva Technologies (Vpay) Lagos. 11/2021 -04/2022 Developed and maintained an engaging content calendar, ensuring a consistent online presence across all social media platforms. Drafted cost-effective budgets for paid ads, strategically generating leads and achieving high sales conversion rates. Developed and executed email marketing campaigns to engage current customers and attract new ones. Managed email lists, ensuring data integrity and effective segmentation Created and tested email templates to optimize performance and engagement. Analyzed campaign performance and recommended improvements based on data insight. Prepared monthly reports and tracked ad variations to determine top performers using CRM tools. Collaborated with design and content teams to create compelling email content and ensure consistent brand messaging across all digital platforms. Fostered community engagement and managed interactions across all social platforms, enhancing brand loyalty and customer satisfaction. Customer Support. Minerva Technologies (VPay) Lagos. 06/2021-11/2021 Provided timely response to customer enquiries and queries through calls, chats and emails in a timely and professional manner. Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving peculiar concerns. Updated account/ KYC information to maintain customer records. Utilized customer service software to manage interactions and track customer satisfaction. Sales Executive. Opera Ads Digital Services, Lagos. 04/2019-03/2020 Acted as the primary liaison between ad sales and content production on assigned platforms to proactive advertising campaigns. Utilized strong communication and interpersonal skills to identify and secure potential clients through cold calling, emailing, and direct meetings. Successfully conveyed product benefits to prospects, effectively closing deals over the phone. Demonstrated strong influencing and negotiation skills, achieving a 40% conversion rate from contacted clients and significantly increasing revenue. Collaborated with account executives and creatives, leveraging goal-oriented and team-player attributes to develop compelling ad campaigns that met clients’ objectives. Project Assistant Manager. Abelinis Nigeria Limited. 11/2017-02/2019 Created compelling project brief presentations using PowerPoint and modern design techniques. Utilized quantitative and analytical skills to plan and develop cost-effective project budgets. Demonstrated leadership and management abilities by coordinating sales activities across 3 regions for the Guinness bike expansion scheme involving 45 bikes. Compiled daily and weekly sales and stock inventory reports from the field team. • Anticipated, identified, and developed solutions for potential project challenges. EDUCATIONAL BACKGROUND • NYSC. Akesan Royal Schools, Ado-odo Ota, Ogun State. • B.Sc. (ED) Physics. University of Uyo, Akwa-Ibom-state. • West African Examination Council. Ikeja Senior Secondary School, Lagos. TRAINING/PROFESSIONAL CERTIFICATION 11/2016-11/2017 01/2009-07/2014 09/2005-06/2008 • • • • • Professional Executive Virtual assistant Certification. ALX Meta social media marketing professional certificate. Coursera. Fundamentals of digital marketing. Google Digital Skills for Africa. Advanced excel and data analysis. Lead leap consult Africa. Project Management Course I&II. Novelle Centre. Lagos. 06/2022 08/2021 10/2019 04/2019 01/2018 INTEREST • Research and development • Travel • Sports REFERENCE: Available on request
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.