Blessing Udokpoh

I’m a dedicated and tech-savvy Virtual Assistant & Client Support Specialist with 2+ years of experience helping professionals, and clinics stay organized and efficient.

In healthcare and consulting settings, I’ve managed busy calendars, streamlined email and appointment scheduling, and improved client communication systems. For example, at Dunamis Cottage Clinic I launched an online booking system that cut scheduling errors by 60% and boosted self-service bookings by 40%. I also built a Zendesk support portal that helped the clinic handle 50+ weekly inquiries with a 95% satisfaction rate.

My toolkit includes:

• CRM & Client Support: Zendesk, Freshdesk, HubSpot
• Scheduling & Email: PickTime, Calendly, Gmail, Outlook
• Admin & Data: Google Sheets, Excel, Docs, Drive
• Project Tools: ClickUp, Trello, Asana
• Automation: Zapier, Make.com

I’m certified in Virtual Assistance, CRM, IT Support, and Project Management, with a strong foundation in data privacy and confidentiality. Clients trust me for my attention to detail, calm efficiency, and ability to work independently while meeting deadlines.

I’m currently open to full-time roles and eager to support individuals, teams, or companies that value clarity, order, and excellent client service.

Let’s connect and see how I can make your operations run smoother.