Blessing Stephen Ekwe

Blessing Stephen Ekwe

$10/hr
Customer Service Representative
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Cape Town, Western Cape, South Africa
Experience:
2 years
About

As a devoted customer service agent, I've had the opportunity to interact with a wide spectrum of customers and provide them with outstanding service. With 2 years of experience, I've polished my ability to actively listen, empathise with client concerns, and provide effective answers to their difficulties.

My position has required me to negotiate complex issues while keeping patience and a pleasant attitude even in difficult conversations. I am proud of my great communication abilities, which allow me to express information effectively and professionally, whether through written correspondence or phone calls.

I've learned the value of adaptability and problem-solving along my trip. Each interaction is a one-of-a-kind opportunity to not only handle difficulties but also leave customers with a favourable impression of your company.the company. Collaboration with colleagues and exchanging insights has also been an important aspect of my development because it improves the entire customer experience.

I am enthusiastic about providing excellent service, and my experiences have strengthened my drive to going above and beyond for consumers. I thrive in turning obstacles into opportunities for client pleasure, from resolving technical issues to addressing billing inquiries. My experience as a customer service representative has been extremely rewarding, and I look forward to constantly developing and building meaningful connections with each customer I help.

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