Blessing Onabanjo

Blessing Onabanjo

$3/hr
Customer Support Specialist for eCommerce & SaaS | 50–80+ Tickets Daily | CRM ( HubSpot, Salesforce)
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Makogi, Ogun, Nigeria
Experience:
3 years
About

If your inbox is full, response time is slipping, or customers are getting frustrated I can help you fix that fast.

I support growing businesses by handling high-volume customer inquiries (50–80+ daily) across email and live chat without sacrificing speed, clarity, or customer experience.

I’ve helped teams:

  • Clear a 10,000+ message backlog by restructuring workflows and prioritising urgent tickets
  • Support 5,000+ paying customers while maintaining consistent response quality
  • Successfully guide 2,000 users through a platform migration, resolving access issues and reducing confusion

What you get working with me:

  • Fast, professional email & live chat support
  • Clean and organised CRM management (Zendesk, HubSpot, Salesforce)
  • Reduced response time and fewer unresolved tickets
  • Clear communication with customers no confusion, no delays
  • Full ownership from first message to resolution

I don’t just reply messages I help you stay organised, reduce backlog, and keep your customers satisfied as you grow.

If you need someone reliable who can step in and handle volume without constant supervision, I’m ready to help.

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