Blessing Oguguo

Customer-focused and detail-oriented Customer Support Specialist with over 2 years of experience supporting

service operations in e-commerce and logistics environments. Skilled in resolving customer issues, managing

inquiries across multiple channels, and improving team coordination for seamless service delivery. Proficient in

CRM tools such as Zendesk, HubSpot, and Salesforce, and capable of supporting both in-office and remote teams.

Known for handling high-pressure situations with empathy and clarity while delivering a smooth customer

experience from first contact to resolution.