Blessing Ebele Nzewi
BUSINESS DEVELOPMENT OFFICER
PROFILE
Experienced in identifying and resolving business challenges that hinder sales and revenue growth,
providing long-term solutions to optimize processes and improve efficiency. Skilled in consulting with
clients, analyzing business operations, monitoring competition, and recommending actionable strategies.
Recognized for leadership, integrity, productivity, punctuality, and dedication, with a proven ability to work
independently or collaboratively to achieve organizational goals. Committed to delivering high-quality
results while upholding strong professional and ethical standards.
TECHNICAL SKILLS
Market Analysis
CRM Software (Go-high level, HubSpot, Pipedrive)
Account Management
Business Process Analysis
Process Improvement
Client Consulting and Advisory
Process Planning and Implementation
INTERPERSONAL SKILLS
Leadership and Team Management
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Written and verbal communication
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Time Management
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Self Motivation
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Teamwork and Collaboration
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Diligence
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Integrity and ethical conduct
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PROFESSIONAL EXPERIENCE
Business Development Manager
Rojeks Industires Nigeria Limited
Secured ₦850 million in new project contracts within one year by identifying
high-potential real estate and infrastructure opportunities and strengthening
relationships with key contractors and developers.
Increased bid conversion rate from 20% to 27%, leading to five successful project
awards across residential and commercial developments.
Expanded client base by 25% and improved pipeline visibility through
consistent follow-ups, market research, and introduction of a structured CRM
tracking process
01/2020 – 07/2025
Delta, Nigeria
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Business Development Executive
Princess Medical Center
Developed and maintained relationships with 500 prospective clients, resulting
in a 20% increase in new business opportunities.
Conducted periodic training and awareness sessions for hospital staff on
industry trends, improving staff knowledge and adoption of best practices.
Drafted and managed contract agreements and client documentation, ensuring
compliance and timely execution.
Collected and analyzed competitor intelligence, informing strategies that
enhanced market positioning and competitive advantage.
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05/2015 – 06/2018
Port Harcourt, Nigeria
Supervised Customer Support and Sales team, improving service efficiency and
customer satisfaction.
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Client Relations Manager
Luciama Memorial Specialist Hospital
Promoted Luciama Hospitals to private companies, HMOs, schools, and
government offices, helping more organizations discover and choose the
hospital for their healthcare needs, which led to a steady increase in client
partnerships and referrals.
Organized regular seminars to encourage staff to adopt better work habits and
positive attitudes, creating a more motivated and customer-friendly workplace
culture that patients noticed and appreciated.
Built strong relationships with HMOs and corporate clients, making it easier for
their staff and customers to access Luciama’s services, contributing to a notable
rise in insured patient visits.
Worked closely with the finance team to review and improve monthly billing for
HMOs and corporate clients, reducing billing errors by 20% and improving
payment turnaround time by 30% through better coordination and follow-up.
11/2014 – 09/2015
Cross Rivers, Nigeria
Client Service Mangaer
Bakor Medical Center
Supervised a team of about 10 customer service, billing, and front desk staff,
ensuring smooth daily operations, better communication, and a noticeable
reduction in patient waiting time.
Collaborated with doctors to organize monthly health talks for various
companies and promoted them using e-flyers and clinic profiles, which led to
more awareness and steady inquiries from new corporate clients.
Attended to and resolved an average of 30–50 client and patient complaints each
month, providing constructive feedback to management that helped improve
service delivery and overall patient satisfaction.
11/2013 – 11/2014
Cross Rivers, Nigeria
Business Development Officer
Lily Hospitals Limited
Led awareness campaigns and marketing efforts that attracted new corporate
retainerships and private patients, resulting in a 20% increase in company
partnerships and higher patronage for pre-employment and routine medicals.
Coordinated and processed over 300 pre-employment and renewal medicals
annually, ensuring timely delivery of results and smooth onboarding for client
organizations.
Compiled and analyzed monthly medical trend reports that helped management
identify key health patterns, leading to more targeted health screening programs
and improved client satisfaction scores by 15%.
Handled the annual permit renewal process with government bodies and
partner organizations, making sure all hospital licenses and agreements were up
to date.
01/2012 – 11/2013
Delta, Nigeria
Public Relations Officer
Vertimon Clinic
Marketed the hospital’s services to corporate clients and individuals, securing
five new company retainerships within a year and increasing overall patient
patronage by 20%.
Resolved client concerns and negative feedback promptly, leading to a
noticeable improvement in customer satisfaction and stronger long-term
relationships with key partners.
Represented the hospital in meetings and community events, helping to
strengthen the hospital’s public image and boost brand visibility among
corporate and private clients.
02/2011 – 10/2011
Delta, Nigeria
Administrative Assistant
Sopoeco Nigeria Limited
Supported the Managing Director in handling client visits and business inquiries,
contributing to a 15% increase in follow-up meetings with potential partners and
clients.
Maintained accurate daily records of office activities and client interactions,
improving communication flow and response time between departments.
01/2006 – 09/2010
Lagos, Nigeria
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Assisted in preparing business correspondence, proposals, and reports that
helped the management team secure new client relationships and strengthen
existing partnerships.
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EDUCATION
General Health, Safety, and Environmental Course
Nigeria Institute of Safety Professionals
Bachelor Of Science in Psychology
Nnamdi Azikiwe University
01/2011 – 09/2011
Delta, Nigeria
1992 – 2002
Anambra, Nigeria
COURSES
In-demand IT Skills Training
Digital Witch Support Community
LANGUAGES
English
C2
09/2025 – 11/2025
