I am a well trained virtual assistant with hand- on skills in customer services representative, Administrative assistant,lead generation, appointment scheduling/ setting, cold calling, Email marketing/ management, Telemarketing/Telehealth,Airbnb.
I have over 2 years experience in customer service role .
I care and have great respect for customers because I know it's because of them we are in business, that is why I go above and beyond to make sure they are well taken care of by providing them with all I know will keep them coming back for more patronage.
When I was with my former company I handled all complaints from customers in a timely and professional manner answering over 50 calls a day solving customers queries and recommending them to our new product.
I can also function perfectly well as a lead generator as I have a strong negotiation skills and when I see a prospective customer I know .
Administrative assistant is a job role I so much enjoy doing, when I was with De Aftermath consult I was fully responsible for all the administrative task going on in the office.