Blessing Ibe

BLESSING IBE -| - EXPERIENCE BANIS CPA Montreal, Canada - Administrative Assistant Dec 2024–Mar 2025 Automated meeting note transcription from Fireflies to Notion using Zapier, cutting documentation time by 25% Designed Notion templates for sales and project management, boosting team efficiency by 20% Scheduled executive meetings and managed calendars/logistics, reducing scheduling conflicts by 10% Organized and filed documents in Microsoft Teams, improving retrieval speed by 15% Streamlined workflows with Notion and Zapier, enhancing team collaboration by 30% Earned Employee of the Month award twice for exceptional dedication and process optimization ASHAWA CONSULTS LIMITED, Abuja Nigeria - Administrative Assistant Dec 2022–Dec 2024 Coordinated cross-departmental projects with Microsoft 365 and SharePoint, improving efficiency by 20% Managed executive correspondence, enhancing communication accuracy by 15% Organized leadership travel and schedules, saving 10% on expenses through strategic planning Implemented task management systems via ClickUp and Slack, increasing collaboration by 30% Supported strategic initiatives, contributing to a 25% rise in project delivery success Received Employee of the Month recognition twice for outstanding organizational skills GAO TEK California, United States - Virtual Administrative Coordinator Jan 2020–Nov 2022 Enhanced customer relationship management, boosting satisfaction by 15% with data-driven insights Developed a SharePoint document management system, reducing retrieval time by 25% Analyzed SEO and market trends, improving brand visibility by 10% through marketing support Managed social media platforms, growing followership by 70% with targeted content Created a FAQ repository, cutting response times by 20% and streamlining client interactions DIGITAL WITCH SUPPORT TEAM, Nigeria - Virtual Administrative Assistant Jan 2019–Jan 2020 Resolved customer inquiries, improving satisfaction by 15% with timely responses Implemented a feedback system, increasing submissions by 20% to inform process improvements Coordinated remote meetings and events, ensuring seamless execution across teams Tracked campaign performance with HubSpot, driving a 10% engagement increase EMENIC GLOBAL LIMITED, Nigeria - Administrative Support Specialist Nov 2017–Jan 2019 Managed executive projects, achieving a 25% increase in success rate through coordination Optimized correspondence processes, improving communication efficiency by 20% Arranged executive travel, reducing issues by 15% with proactive planning Introduced a task management system with Notion, cutting completion time by 30% EDUCATION MICHAEL OKPARA UNIVERSITY OF AGRICULTURE UMUDIKE, Nigeria Bachelor of Science, Chemistry SKILLS Administrative Support Technical Tools Administrative: Calendar Management, Email Management, Data Entry, Task Coordination, Travel Arrangements Project Management: Workflow Optimization, Process Improvement, Event Coordination, SOP Creation Technical Tools: Microsoft 365, Google Workspace, SharePoint, Outlook, Teams, Notion, Trello, Asana, ClickUp, Slack, Zoom, HubSpot, Zapier, Fireflies, Bitrix24 Communication: Drafting Correspondence, Stakeholder Engagement, Meeting Coordination, Note-Taking Soft Skills: Time Management, Attention to Detail, Team Collaboration, Problem-Solving Keywords: Administrative Assistant, Virtual Assistant, Executive Support, Project Management, Data Management, Automation CERTIFICATIONS Certified Virtual Assistant, ALX Africa, Certificate of Proficiency in Project Management, Impactiverse, IT Support Fundamentals, Google