Blessing Ehi Edebor

BLESSING .E. EDEBOR C U S T O M E R S E R V I C E R E P PROFILE - I am a motivated team player experienced in providing exceptional - customer service, with a proven ability to remain calm and professional Abuja, Nigeria. in high stress situation while being able to quickly and effectively resolve customer complaints, posses exceptional communication, https://www.linkedin.com/in/bles singedebor SKILLS CRM Software Inquiry Requests Calendar Management Customer Experience Control Problem-Solving Computer Literacy Customer Inquiry Strong Communication Customer Care EDUCATION VIRTUAL ASSISTANT COURSE ALX, Abuja, FCT August 2022 CUSTOMER SERVICE COURSE organizational and multitasking skill, committed to providing the highest quality service and creating a positive customer experience. EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE (ADMIN) Public Complaints Commission 2014 - Present demonstrated excellent communication skills, both verbal and written in order to effectively interact with customers. responded to telephone inquiries and complaints following standard operating procedures. resolved customer complaints promptly and efficiently. PERSONAL ASSISTANT Nigeria Reads Initiative 2013 - 2014 managed high priority confidential information. reminded managers of important deadlines and engagements. performed data entry into various databases ensuring accuracy o information entered. sagif Training Consult REFERENCE October 2013 provided on request B.A INTERNATIONAL STUDIES Ambrose Alli University, Ekpoma November 2012