A Canadian Permanent Resident, polite, enthusiastic and compassionate with years of extensive experience in Technical support, Contact Center/Customer Service Representative roles and Administrative roles. Proven experience in the banking industry, specifically in a prestigious fintech in Nigeria, technical and financial organizations in Canada.
Driving process improvement and performance management in a fast-paced corporate environment while demonstrating professionalism, punctuality and loyalty. Highly focused and results-oriented in supporting complex, deadline driven operations and motivated to maintain customer satisfaction.
With a diverse skill set, I thrive in various roles and equipped with a wealth of skills which uniquely cuts across different areas. Currently taking courses in Cybersecurity and AI, to stay up-to-date with industry trends and also expand my skill set. It would be of great pleasure to join your team, as I am excited to explore new opportunities with like-minded individuals.