Blandine Banza

BLANDINE BANZA Atlanta, GA 30338 |- |- PROJECT MANAGER/ MARKETING SPECIALIST PROFILE: High-energy, reliable, and safety conscious individual valued for outgoing personality, multitasking strengths, and calmness under pressure. Proven ability to identified strategies for reaching new audiences for maximizing conversions experience. An expert in possessing superb communication skills, coupled with excellent team building. Demonstrated history of delivering on organizational goals by forecasting customer needs and solving problems as they arise. C O RE C O MP E T E N C IE S  Market Research & Analysis  Marketing Plans  Client Relationship Building  Strategic Planning & Implementation  Microsoft Office Suite  Event Planning & Management  Budget Development  Team Leadership  Team Building  ClubReady  Communications Strategy  Brand Messaging & Positioning  Contract Negotiations  Social Media Platforms  Workday T RA N SF E RA B LE S K I L LS        Implements strategic marketing plans, promotions, and materials for fostering company’s vision and brand awareness. Frequently coordinates a variety of complex, diverse events successfully as needed Fosters strategic partner relationships for organizations and negotiates deals based on customer needs. Maintains effective communications to ensure relevant company functions are kept informed of market objectives. Collaborates with cross-functional teams to identify opportunities for improvement. Implements effective business strategies and solutions to improve business processes. Oversees and manages budgets effectively. P RO F E SS IO N A L E XP E RI E N C E Republic Airways | Washington, D.C 4/2019 – Present FLIGHT ATTENDANT Maintain thorough knowledge of all emergency procedures and the use of all emergency equipment on board the aircraft; operates all emergency exits and aircraft equipment using all the necessary movements and force up to and including 70 pounds. Contributes to a reliable and on-time operation by working with other crewmembers to meet all report times, departure times, and minimum turn times. Suntrust Bank | Atlanta, GA 7/2017 – 04/2019 PERSONAL BANKER Cultivated and promoted long-term, trusting client relationships by delivering consultation on the bank’s products and services. Interacted with customers to facilitate with daily banking transactions; uphold an exceptional customer service experience while addressing account concerns. Assembled credit and financial information to streamline loans processing for mortgage, installment, and discount loan transactions; prepare loan worksheets for submission to loan processing for closing documents. Accomplishments:  Within six months, brought in $3.2M in deposits, increasing branch’s deposit base from $27M to more than $32M.  Surpassed sales goals by approximately 17% Q1 through Q3 of 2018.  Continuously achieved a 100% customer service rating. Life Time Athletic Club | Atlanta, GA 6/2016 – Present SUPERVISOR Analyzed billing and payment process. Built top-performing teams of new employees through applicable training strategies. Ensured training programs were completed on or before deadline. Accomplishments:  Implemented a monthly calendar, highlighting each department’s activities to deliver an efficient front desk workflow to BLANDINE BANZA Page 2 of 2 improve lines of communication, member retention, and efficiency.  Revamped more than 1,500 dormant accounts, increasing member retention forecast by 22%.  Established and implemented the organization’s marketing strategy, creating member promotions to enhance business growth and member retention. UFC Gym Perimeter | Atlanta, GA 11/2014 – 7/2017 PROJECT MANAGER/ FITNESS DIRECTOR Designed B2B marketing campaigns and drove brand awareness for gym through planning and managing events. Equipped clients with tools to track personal results, workout plans, plus customized nutrition to fit their individual needs. Accomplishments:  Demonstrated and communicated benefits of personal training programs, effectively educating clients, and increasing program by 15%.  Facilitated seminars to corporate partners to highlight available programs and classes, which contributed to securing contract with UPS.  Designed and implemented strategies to achieve or surpass revenue goals and member retention.  Coached clients to win the NPC bodybuilding competition; also coached and motivated clients participating in Tough Mudder and Spartan Race.  Earned contract with apartment complex to host fitness classes onsite and create interest among residents. QuikTrip| Atlanta, GA 3/2006 – 6/2014 OPERATION MANAGER | 3/2006 – 6/2013 PROJECT MANAGER | 6/2013 – 6/2014 Conducted audits and edited journal entries to correct document errors relating to store revenue. Worked closely with QT vendors including Coca Cola, Pepsi, and Southeast to properly inventory levels and ensure demand are met. Managed projects through complete lifecycle, including meeting budgets and timelines. Accomplishments:      Optimized Primary Client Contact (PCC) campaigns to support client’s key business requirements. Implemented new strategy and planning for customer focused goal increase. Executed a new approach to Key Performance Indicator (KPI) discovery and planning. Created new dashboards based on visual growth versus numerical statistics for impact. Promoted in 2013 from Special Project Manager position responsible for leading rebranding of QuikTrip generation stores.  Collaborate with real state department on site selections for new store locations, deadlines, store design, and budget  Oversaw grand opening events and marketing strategies. E D U C A T IO N AND P R O F E S S IO N A L D E V E L O P ME N T Bachelor of Science, Business (Global Business Management), University of Phoenix, Atlanta, GA