Bianca Pascual
DOB: 09/12/1997
Mobile: - (Spain)
WhatsApp: +
-
Mail: b
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EXPERIENCE
Almundo.com, Buenos Aires, Argentina - Customer Support
March 2017 - August 2017
Telephone, live chat, email customer service agent in the Tourism and Hospitality
area, in charge of proactively and dynamically addressing the needs of the different
passengers, providing them with advice as well as quick and effective solutions to
their different concerns and requirements in order to guarantee a service of
excellence.
Casa Banana, Tulum, Mexico - Hostess
September 2018 - July 2019
Be the first and last contact of the client with the establishment responsible for
informing them about the available menu, means of payment and the waiting list, as
well as verifying that they are receiving a service according to expectations. Manage
and take reservations. Order and prepare the establishment for the arrival of diners.
Forn de Campos, Mallorca, Spain - Waitress
September 2019 - April 2020.
The only employee in charge of the shop, carrying out all the necessary tasks to
accomplish the proper functioning of the establishment, including the preparation of
food and beverages, table service, handling the cash register, and stock
replenishment.
EDUCATION
Mirador Belvedere School - Buenos Aires, Argentina - International Bilingual
High School Diploma Modalized in Science and Letters.
March 2004 - December 2015
2015
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●
International Exchange - Harrow House International College - Level
Upper-Intermediate
International Certificate in Education (ICE) - 7 IGCSE.
Universidad Argentina de la Empresa - Buenos Aires, Argentina - Bachelor
in Tourism and Hospitality.
August 2016 - July 2017
COURSES
Escuela Profesional Aeronavegantes - Buenos Aires, Argentina - Flight
Attendant.
Disney Travel Agents - Disney Travel Agent.
LANGUAGES
English - Level: Bilingual | Spanish - Level: Native
