Bianca Aquino

I am an experienced Customer Service Representative with a background in e-commerce, circular fashion, customer experience, and sales.

With my past roles in both Business Development and Customer Service, I am familiarized with several seller platforms for resale luxury fashion marketplaces across the US, Europe, Asia, and Australia. I am experienced in listing products and assisting customers regarding product information, cancellations, and returns, among others. I am also experienced with Freshdesk, a customer support tool used to monitor customer queries in both pre-sales and post-sales in my previous role.