Bhrugesh Sojitra

I am a dedicated Customer Support professional with over five years of experience in client-facing roles across the logistics and telecommunications industries. My career has been defined by a strong commitment to customer satisfaction, efficient problem-solving, and the ability to thrive in fast-paced, high-pressure environments.

In my role as a Junior Dispatcher at Ram Transport, I served as a key liaison between clients, drivers, and internal teams. I responded to customer inquiries with professionalism, coordinated shipment schedules, and ensured that all customs documentation complied with cross-border regulations. My proactive approach and attention to detail contributed to consistent service reliability and operational efficiency.

Previously, as a Sales Specialist with Nordia – Bell Canada, I provided front-line support to customers regarding a range of telecommunications products. I successfully guided clients through service options, resolved technical concerns, and promoted tailored solutions, all while maintaining a high level of customer satisfaction and meeting performance targets.

I bring to the table a well-rounded skill set that includes strong communication abilities, organizational excellence, and proficiency with tools such as Microsoft Office, Load Link, and CRM platforms.

I am now looking to apply my experience and customer service strengths in a professional environment where I can contribute to team success and continue growing within the customer support field.