Dynamic International Trade Specialist and Customer Service Officer with over 8 years of experience in banking and international trade compliance. Proven expertise in processing import/export documents, adhering to international trade regulations, and utilizing banking software such as Temenos T-24. Skilled in critical thinking, problem-solving, and client engagement, achieving superior customer satisfaction ratings. Adept at working under pressure and fostering team collaboration. Seeking to leverage expertise in trade compliance and customer service to drive operational excellence in a forward-thinking organization.