Bernice Ruth Siatong

 Block 24 Lot 12 Phase 3, Lakesidenest Subdivision, Brgy. Banay-banay, Cabuyao, Laguna Mobile Number:- E-mail:- BERNICE RUTH O. SIATONG Work experience June 2017-April 2019Genpact LLCFilinvest, Alabang Customer Service Representative Resolved customer complaints via phone, email and social media. Compiled reports on overall customer satisfaction. Took escalation calls. Handled basic marketing using social media. Managed Lost and Stolen issues. August 2016-May 2017Synchrony FinancialFilinvest, Alabang Collections Specialist Took inbound and outbound calls from US and Canada credit cardholders to answer inquiries on their accounts. Collected amount due of credit cardholders. Assisted credit cardholders who cannot make payments on their credit cards. April 2011-May 2011Kumon Learming Center, Inc.Bacoor, Cavite Teacher Taught English and Math subjects on pre-schoolers. May 2010-March 2011Christian Learning CenterBacoor, Cavite Teaching Assistant Assisted on teaching English, Science and Mathematics on grade schoolers. Taught English on pre-schoolers. EDUCATION June 2017-August 2018University of Perpetual Help System DALTALas Piñas City Graduate school Bachelor of Laws June 2012-May 2016University of Perpetual Help System DALTALas Piñas City College Bachelor of Arts in Psycholgy Affiliations:-Level RepresentativePsychological Society-Business ManagerPsychological Society-SecretaryPsychological Society-PresidentPsychological Society June 2006-Mar 2010Christian Learning CenterBacoor, Cavite Secondary Salutatorian Best in English June 2000-Mar 2006Christian Learning CenterBacoor, Cavite Primary Salutatorian Best in English Best in Science seminars/trainings attended The Psychology Behind Body Language Lyceum of the Philippines University, Intramuros, Manila February 27, 2014 International Interdisciplinary Research Congress University of Perpetual Help System DALTA, Las Piñas Campus February 26, 2015 On-the-job Training College Guidance Center University of Perpetual Help System DALTA, Las Piñas Campus April 14-May 22, 2015 Psychology’s Community Outreach Program—Learning to Age Successfully Satima Village, Las Piñas City June 17, 2015 PSLA 2015: Building Future Leaders in these Changing Times Eagle Point Resort, Brgy. Balingit, Mabini, Batangas January 6-8, 2016 Pre-Employment Seminar: Marketing Me Ernesto Crisostomo Palanca Hall University of Perpetual Help System DALTA, Las Piñas Campus January 8, 2016 Miscellaneous Assistant to the CEO Rejoyce Children’s Home Volunteer June-September 2017 Bearer of Victory Blog Since May 2012 Sunday School Teacher Alabang New Life Christian Center Since 2016 Choreographer/Events Organizer Freelance Since 2017 PERSONAL BACKGROUND Birthdate: December 18, 1993 Age: 25 Birthplace: Las Piñas City Citizenship: Filipino Sex: Female Civil Status: Single Height: 5’ 3” Weight: 60 kgs Religion: Born-Again Christian