Bernard Joseph Saile Nuñez

I am an experienced Customer Success Manager with over 8 yeas of experience in Customer Service Management. I have worked with several international organizations as a customer service and technical support where I kept records of customer interactions or transactions. I also recorded details of inquiries, complaints, or comments, as well as actions taken to address customer's concerns. In addition, I was a process Trainer at my previous company for 4 years where I trained cross-cultural individuals based in Pune, India.