Bernadette Cajurao

I am a professional customer service representative with more than 4 years work experience in the BPO industry. I am a reliable, meticulous, and friendly person who is not intimidated by changes nor challenges. As a customer service representative, I went through various training including English Communication (verbal and written), phone etiquette, customer handling, various products and services training , and computer and systems navigation. Having worked in an account in the travel and hospitality industry (flights, hotel, car, restaurant, attractions and other services), I was trained with the use of the different airline booking and management systems, hotel lodging systems, and other stuff pertaining to the industry.

I also worked as a legal assistant and receptionist and my job included answering phone calls, emails, and messages in a timely manner and directing each to the correct department or personnel.

I learn things easily and can work without supervision. I am always available anytime for interview should my experiences and skills pass your qualifications. With the skills I learned through experience and training, I can guarantee quality service and care you and your clients deserve.