Berlyn Colima

Berlyn Hussain-Colima Brgy. Batang, Hernani, Eastern Samar--December 13 1992 OBJECTIVE To utilize my interpersonal skills and knowledge that I have acquired from years of work experience and job training, so that I may be an asset to your company. EMPLOYMENT HIGHLIGHTS: Accenture, INC (November 2014 to 2019) Concentrix ( August 2019 to December 2019) Nowcom Global Services (March 2020 to January 2022) -Customer Service Associate (Outbound, Email, chat, and Inbound) ● Handling customer inquiries ● Reaching out to customers via outbound to sign their business contract ● Processing Car loan payments ● Providing precise resolution on certain matters and issues regarding the account’s maintenance of the customers. ● Resolving issues as fast as possible on the accounts to avoid delays in their credentialing process Achievement ● Assigned as a member of the GPTW. ● Have been able to provide skills excellence to achieve deal’s goals and being awarded as a performer. ● Providing support for administrative tasks. EDUCATION: Batang Elementary School -) Hernani National High School -) Our Lady of Guadalupe Colleges Bachelor of Science in Nursing -) QUALIFICATION: ● Can work under pressure, fast learner, flexible, goal-oriented, career-driven, organize, task-focus, team player, and has excellent communication skills. Berlyn H. Colima Applicant