Benjamin Francis Jr.

Benjamin Felix Jr., Igboyi Kubwa, Abuja, Nigeria Professional Summary Detail-oriented Virtual Assistant with 6+ years of experience providing high-level administrative and executive support across diverse industries. Adept at calendar and inbox management, document preparation, project coordination, and client communications. Known for excellent English communication skills (verbal & written), organizational efficiency, and the ability to work independently in fast-paced, dynamic environments. Core Competencies • Administrative & Executive Support • Calendar & Email Management • Document Creation & File Organization • Project Coordination & Reporting • Research & Data Compilation • Renewals & Maintenance Coordination • Microsoft Office Suite & Google Workspace • Task Prioritization & Time Management • Strong Written & Verbal Communication Professional Experience Disposition Executive Assistant | Luis Buys Homes | Remote | Jun. 2024 – Nov. 2025 • Assisted disposition managers with daily administrative tasks, lead upload, SMS Workflows, skip tracing via investorbase/propstream & versium, and meeting coordination. • Acted as a point of contact for clients, ensuring clear, timely, and professional communication. • Oversaw inbox management, prioritizing urgent messages and drafting responses. • Handled property postings on MLS and requesting photos from investirbootz. Improved workflow efficiency by developing structured task-tracking methods. Client & Executive Assistant | EON Global Telecom | Remote | Jan. 2023– Jul. 2024 • Assisted executives with daily administrative tasks, travel planning, and meeting coordination. • Acted as a point of contact for clients, ensuring clear, timely, and professional communication. • Oversaw inbox management, prioritizing urgent messages and drafting responses. • Prepared summaries of meetings and project updates, keeping stakeholders aligned. • Improved workflow efficiency by developing structured task-tracking methods. Virtual Assistant |Turbham Limited BPO | Remote | Oct. 2020 – Dec. 2022 • Delivered full administrative support, including preparing reports, summaries, and official correspondence. • Managed executive calendars, inboxes, and scheduling, ensuring timely follow-ups and optimized time allocation. • Coordinated with internal teams and external stakeholders to arrange renewals, compliance requirements, and maintenance scheduling. • Streamlined document management systems, improving retrieval efficiency and record accuracy. • Conducted research and data analysis to support decision-making and reporting. Executive Associate | My EventPOD | Remote | Sept. 2017 – Aug. 2020 • Supported senior executives by managing business communications, calendar scheduling, and task coordination. • Drafted, proofread, and formatted business documents, contracts, and presentations with high attention to detail. • Organized project milestones and tracked deliverables, ensuring tasks were completed within deadlines. • Provided back-office support including recordkeeping, vendor coordination, and reporting. • Maintained professional correspondence with clients and partners to strengthen relationships. Key Highlights • Proven ability to handle confidential information with discretion. • Recognized for professional English fluency and polished business communication. • Track record of managing multiple projects simultaneously with accuracy and timeliness. • Strong adaptability to new tools, systems, and dynamic work requirements. Education B.Sc. Botany — Federal University of Agriculture, Makurdi, Nigeria Certifications & Training Customer Service Management Training – OGTL (2020) Diploma, Human Resource Management – Alison (2021) Soft Skills Training – Jobberman (2020) Diploma, Computer Applications – Oloye-Sunfab ICT (2019) Peer Educators Training – UNICEF (2006) Personal Money Management – YALI Network Technical Proficiency CRM & Communication Tools: Salesforce, Quickbase, Hubspot, Zendesk, Intercom, RingCentral, Zoom, Google meet, Discord, Slack, Investorbase, propstream, versium, investorbootz, oneclickSMS, Dispo Genius, GHL Productivity & Scheduling: Google Workspace, Microsoft Office Suite, Teams, Monday.com,Asana. Languages English – Fluent (Clear, professional communication)