Benjamin Francis Jr.

Highly motivated and dedicated Customer Service Representative and Executive Assistant with over 6 years of experience in providing exceptional support and building strong relationships. Skilled in handling inquiries, resolving issues, handling confidential information, calendar management and ensuring customer satisfaction. Proven ability to adapt to different communication and scheduling styles and foster a positive customer experience. Committed to delivering outstanding service while maintaining a positive attitude in a fast-paced environment. Experienced leader in managing customer support teams and achieving set KPIs.